Draft for owner review. This is placeholder wording to describe how booking request details are used. It is not legal advice. The business owner should review it — ideally with a qualified adviser — and complete the marked sections before relying on it.
Who we are
Gilsenan Property Care. You can contact us by phone on 086 327 7715 or by email at Corinna.gilsenan1@gmail.com. [Owner to confirm: registered business name and postal address, if applicable]
What we collect
When you send a booking request we collect:
- Your name, email address and phone number
- The property address where the service is needed
- The service requested, your preferred date and time window
- Any job details you choose to provide
- The date and time you submitted the request and agreed to this notice
To help prevent spam and abuse, we also keep a one-way scrambled code derived from your connection details. It is not used to identify you.
How we use it
We use these details only to review your request, contact you about it, arrange and carry out the service, and keep a record of the work.
Legal basis: [Owner to confirm: e.g. steps taken at your request before entering into a contract]
Who can see it
Booking requests are stored securely and can only be viewed by authorised staff of Gilsenan Property Care who need them to handle your request. We do not sell your details.
[Owner to confirm: list any service providers you share details with]
How long we keep it
[Owner to confirm: retention period, e.g. how long requests and job records are kept]
Your choices and rights
You can ask us to access, correct or delete the details you've shared by contacting us using the details above. [Owner to confirm: full description of data protection rights and how to complain to the relevant supervisory authority]
Last updated: [Owner to confirm: date]